I went to Eastlake Pkwy Chula Vista branch to help update my information but the lady is not not nice to help me. She told me I have to wait 45 minutes to an hour.
I said I will wait. When it's my turn she told me she's still waiting for the other customer to come that has an appointment and I have to wait again and she talk to the lady that's in the room to leave so they can't help me. So I decided to schedule an appointment I said can I come at 11 am. She said yes when she comes back [TOOK FOREVER TO COME BACK, TOOK MY ID} she said 10:30 am.
By the way I went to Eastlake Pkwy in the afternoon Oct.4 2019.
My low rate is for Eastlake Pkwy branch.
Then my husband and I decided to go to Bonita Chula Vista a lady by the name Caroline was super nice,knowledgeable, very respectful and able to help me with my problem very easy. So happy, my problem solved with this lady name Caroline.