Bank Of America Customer Care Reviews in Fairfax, Virginia
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Bank Of America in Fairfax, Virginia - Horrible Customer Service
I've been a customer with BoA since high school. They've been my checking and savings account for years. Their customer service is abysmal and should be avoided at all cost. They don't care at all about their customers and account holders. It takes forever to find someone who can "help" you - and I'll use that term loosely. I've had to request address changes just to put my mailstop on my accounts many times because they keep changing it back. They then just closed my savings account with no notice at all - and nobody can seem to admit they did something wrong and help me. Nobody follows up, nobody cares. Do not use!
Bank Of America Customer Care
- Customer service
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