State: Virginia City: Fairfax Product: Bank Of America Customer Care Clear all filters (1 of 109 reviews match)
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Bank Of America in Fairfax, Virginia - Horrible Customer Service

1.0
Details
I've been a customer with BoA since high school. They've been my checking and savings account for years. Their customer service is abysmal and should be avoided at all cost. They don't care at all about their customers and account holders. It takes forever to find someone who can "help" you - and I'll use that term loosely. I've had to request address changes just to put my mailstop on my accounts many times because they keep changing it back. They then just closed my savings account with no notice at all - and nobody can seem to admit they did something wrong and help me. Nobody follows up, nobody cares. Do not use!
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Review
#871807 Review #871807 is a subjective opinion of poster.
Service
Bank Of America Customer Care
Cons
  • Customer service
Reason of review
Bad quality

Contact Bank Of America Customer Service

Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
All Bank Of America Contacts