State: Virginia City: Vienna Product: Bank Of America Customer Care Clear all filters (1 of 109 reviews match)
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Bank Of America in Vienna, Virginia - Telephone customer services

4.0
Details
I am a wealth management customer. many times I have difficulty time getting to speak with customer services persons. I have to answer many questions. they required many informations and sometime I did not have all the information. I told the computer that I would like to speak with a representative. but had hard getting to one ! I own BAC stocks and I like the cost control.but it seems the management placed cutting costs over customer services, especially with the wealth management clients....there are many wealth management firms would like to have my account. without improvement, I might make a switch. RKW
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Review
#842037 Review #842037 is a subjective opinion of poster.
Service
Bank Of America Customer Care
Reason of review
Poor customer service

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Mailing Address:
Bank of America Corporation
PO Box 25118
Tampa, Florida 33633-0900
United States
Phone:
(315) 724-4022
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