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I recently purchased a car and financed it with BOA. I had it set up for the payment to come out of my checking account each month.

The very first payment was doubled. In other words they deducted two payments from my account. I called them and reported it. A few days later it hadn't been reversed so I called again.

This time I was told it would be done on Dec. 4. They took the payment out of my account on Nov. 13.

I told them I was running short of money by them doing this. I was then told I needed to prove they took two payments so I faxed the bank statement showing two payments being deducted.

I never had this kind of experience with a bank before. I never will deal with them again.

Product or Service Mentioned: Bank Of America Checking Account.

Reason of review: Problems with payment.

Monetary Loss: $121053.

Preferred solution: Full refund.

Bank Of America Cons: I do not care attitude.

  • Bad Customer Service
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